Quick FACTS when reporting your Glass Claim to a 1-800 #

You are NOT talking to your Insurance Company.

Usually you are talking to someone that works for Safelite Solutions which is a division of foreign-owned Safelite Auto Glass.

They are our direct competitor and 
we do not approve of their business practices.

DC Auto Glass is a locally owned shop that is NOT part of their network of foreign-owned company shops. 

During the phone call they may say things to try to manipulate you into changing your mind about the shop you have chosen and STEER you to one of their own shops.

Comments they frequently make:
 

". . .you may have an extra out-of-pocket expense if you use this shop."
". . .the Glass Shop you have selected is not on our list of approved shops".
". . .if you use a non-approved shop they won't be able to warranty the work."

WE GUARANTEEE OUR WORK FOR AS LONG AS YOU OWN YOUR VEHICLE
and since we are the ones doing the work our warranty is the one that matters.


THANK YOU for keeping your business local & in the USA!